Privacy Policy

Who we are

Revoulou operates revoulou.com. For privacy questions or requests, email support@oravva.com. Please do not include payment card details in your message.

Information we collect

• Orders and accounts: name, contact details, delivery and billing information, items ordered, transaction and order status information. Shopify handles checkout and payment processing; we do not receive full payment card numbers.
• Messages and signups: information you send to support, product reviews, and the name and email you provide for our newsletter.
• Site use: device and browser information, pages viewed, referral and campaign information, and approximate location inferred from your connection. Analytics and advertising tools may use cookies or similar technologies.
• Optional tools: information you choose to enter into personalization or birth-chart features, including birth details, and any saved profile information if you choose to save it.

How we use information

We use this information to process payments and orders, deliver purchases, provide account access, answer requests, manage returns, prevent fraud, maintain and improve the site, and meet legal obligations. If you subscribe, we use your contact details to send marketing email and provide an unsubscribe option. We may measure the effectiveness of our site and campaigns.

Services we use

Shopify supports our storefront checkout and customer accounts. Shipping carriers receive the details needed to deliver orders. Our site also uses Supabase for features such as newsletter records and customer-submitted content. Depending on how the site is configured, Google Analytics, Microsoft Clarity and Meta Pixel may collect information about visits and interactions. Those providers process data under their own terms and privacy notices. We do not publish your order or account details.

Cookies and similar technologies

Essential storage helps keep a cart and account session working. Analytics and advertising technologies, when enabled, help us understand visits and measure campaigns. You can manage cookies in your browser settings. Blocking essential storage may affect checkout or account features.

Sharing and international processing

We share information with service providers only as needed for the purposes above, and with authorities when legally required. Providers may process information in countries other than yours. We do not sell customer lists. Use of advertising technology may count as “sharing” under some privacy laws; contact us for information about your choices.

Retention and security

We keep information for as long as needed to provide services, resolve disputes, maintain business records and comply with law. Retention periods vary by record type and provider. We use reasonable safeguards, but no internet service can guarantee absolute security.

Your choices and rights

You can unsubscribe from marketing messages using the link in an email. Depending on where you live, you may also have rights to access, correct, delete, or receive a copy of your information, and to object to or limit certain uses. Send a request to support@oravva.com. We may need to verify your identity and may retain information where the law allows or requires it. You may also use browser privacy controls where supported.